General Terms & Conditions:
- Customer Registration: The user must have an account on Iraqi Cinemas Application. The account should include Full Name, Mobile Number & Email Address.
- Seats Booking: The user can access movie show times, choose the number of seats from the available seats with 3D Glasses if needed and move to the other steps for purchase. No Booking is allowed over the phone.
- Booking Confirmation: Once the seats are chosen, the User must proceed with the payment in order to confirm his booking.
- Refund Policy: NO REFUND WILL BE MADE unless Iraqi Cinemas was not able to provide the service. The refund will be made electronically same as the payment method used while purchasing the ticket.
Iraqi Cinemas Booking System might experience some issues sometimes due to the Internet Service provider interruption in Iraq or any other technical problems. We strongly recommend Users to move from one step to another slowly.
Iraqi Cinemas is committed to ensure your personal information is protected. Iraqi Cinemas understands and appreciates you are concerned about your privacy and about the confidentiality and security of information we may collect about you. This will explain how we treat your personal information.
The information we collect about you
- When submitted by the user, we collect personal data such as name, email-address, mobile number, date of birth, gender, preferred cinema location, preferred genre. This data is used for providing online ticket booking services and for Iraqi Cinemas' internal marketing, promotional and information purposes. By submitting this information, you consent to such use
- Iraqi Cinemas only collects personal information by fair, lawful and non-intrusive means.
How we use your information and whom we may disclose it to
- The information that we collect about you is used to help us provide you with information and entertainment services.
- The information we collect from you is strictly confidential. We do not sell, rent, loan, trade or lease the information stored in our databases to any third parties. Iraqi Cinemas does not collect sensitive information unless the individual has consented, it is required by law, or in other special specified circumstances, for example, relating to individual or public health or safety.
- Iraqi Cinemas only uses or discloses information for the purpose for which it was collected.
Access and contact
Any personal information that we collect about customers will be kept in a database which is accessible only by those authorized to perform normal daily tasks such as updating addresses and renewing membership.
Our security procedures
Once we receive personal information from you, we take all reasonable steps to ensure that all information we collect, use or disclose is accurate, up to date and stored in a secure environment and accessed only by authorized persons.
Where cookies fit in
- We take the privacy of your information seriously and it is important that you understand how we manage your personal information.
- Iraqi Cinemas Customer Support Team’s Phone number is +964 780 803 0002.
- Our working hours are from 12:00 Noon to 9:00 PM.
- NO BOOKING is allowed over the phone.
- This policy may be modified from time to time.