FAQs

General Information

What are the different types of Movie Ratings?

These are the details for each rating, as stated by the Ministry of Information and Culture.

18TC Rated 18+ until confirmed by the National Media Council. Entry to the cinema must comply with the age restriction of final confirmed rating. Booking prior to confirmed rating, is at customers discretion.
18+ No persons under 18 years of age will be admitted. Babies not allowed.
15+ No persons under 15 years of age will be admitted. Babies not allowed.
PG 15 Customer may be aged 15 years and under, but must be accompanied by someone 15 years old or older. Please note content may not be appropriate for 15 years and below, booking to be at the discretion of guardians and parents.
PG 13 Customer may be aged 13 years and under, but must be accompanied by someone 13 years old or older. Please note content may not be appropriate for 13 years and below, booking to be at the discretion of guardians and parents.
G General Exhibition - open for all ages.

Please note that it is against the law for underage people to enter Restricted Movies, even with their parents. You may be asked for identification to prove your age.

What is the minimum age to pay for a ticket?

Children under 3 years old can enter the cinema for free. Please note: this does not entitle the child to a seat. 3D Glasses will need to be purchased as an extra.

Can I bring young children to the cinema?

Please do not bring young children to VIP or Class theatres .

Do your cinemas provide spaces for wheelchairs?

Our cinemas have allocated wheel chair seats in the screens. Please purchase a ticket at the ticket counter.

Can I see what subtitles are displaying on a movie?

Yes, the subtitles are listed on the movie information pages.

Can I bring food from outside into the cinemas?

Food and beverages purchased outside the cinema are not permitted inside the cinema.

How much do 3D glasses cost?

3D glasses cost 3000 IQD each. Your 3D glasses can be re-used.

Where do I collect my 3D glasses?

3D glasses can be collected from our staff at the ticket podiums or at the candy bar.

Why do I need to login to access ticket offers?

We are making improvements to keep your details secure.

Your Account

What are the benefits of creating a Iraqi Member account:

How do I reset my password

Please reset your password by selecting the forgotten password link found on the login page.

Bookings

Can I print out my online tickets at the cinema?

Print your tickets at one of our cinema kiosks by entering in your booking reference number.

How do I use my E-ticket?

Scan the code on your booking email at the ticket podiums before entering the cinema. Please note that your E-ticket contains all the tickets in the booking, and you should enter when all your guests have arrived.

How many tickets can I book online?

You may purchase a maximum of 10 tickets per booking. You may complete as many bookings as you would like.

Can I exchange my ticket?

Booked a ticket and can't make the session? Don't worry about it, we can swap your booked session time for another movie and time in the same cinema and way to watch. Visit our ticket counter on the day or contact us at least 24 hours prior to the session on our contact us form. Subject to availability of the preferred session time and movie.

How do I make group or private bookings?

Please email us at info@iraqicinema.net with details of the cinema, size of group and event that you would like to organize.